Privacy Policy
Rizora, operated by Rizora LLC ("Rizora," "we," "us," or "our"), provides a platform where users can send paid messages to creators (the "Services").
This Privacy Policy explains how we collect, use, and protect your information when you use Rizora.
By using Rizora, you agree to this Privacy Policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you provide when you:
- Create an account
- Send or receive messages
- Make payments
- Contact support
This may include:
- Name or username (from Google account)
- Email address (from Google account)
- Profile information
- Payment information (processed by third-party payment processors via Autumn.js/Stripe)
- Message content
- Image uploads (stored on Cloudflare R2)
1.2 Information Collected Automatically
When you use Rizora, we may automatically collect:
- IP address
- Device type
- Browser type
- Usage data (pages visited, time spent, interactions)
- Log data for security and fraud prevention
We use cookies and similar technologies to operate and secure the platform.
2. How We Use Your Information
We use your information to:
- Provide and operate the Services
- Process payments
- Facilitate paid messaging
- Prevent fraud and abuse
- Enforce platform rules
- Improve platform performance
- Respond to support requests
- Comply with legal obligations
We do not sell your personal information.
We do not use your private messages for advertising.
3. Payments
Payments are processed by third-party payment processors (Autumn.js/Stripe). We use a virtual currency system ("gems") for message payments. We do not store full credit card numbers. Payment providers may collect and process information under their own privacy policies.
4. Messaging & Content
Messages sent through Rizora are stored to:
- Deliver the service
- Maintain account history
- Enforce policies
- Investigate abuse or fraud
We do not sell, rent, or use message content for advertising purposes.
We may review content if required for moderation, compliance, or safety.
5. Artificial Intelligence & Moderation
Rizora uses automated systems and AI tools to:
- Detect spam or fraud
- Enforce platform policies
- Flag unsafe or prohibited content
We do not use private message content to train external AI models.
You may contact us if you believe automated moderation affected your account unfairly.
6. Sharing of Information
We may share limited information with:
- Payment processors (Autumn.js/Stripe)
- Hosting providers (Supabase, Cloudflare R2)
- Security and fraud prevention services
- Analytics providers
- Legal authorities when required
Service providers are contractually restricted from using your data for their own marketing.
We do not sell personal information.
7. Cookies & Tracking
We use cookies and similar technologies to:
- Maintain login sessions
- Improve performance
- Prevent fraud
- Analyze usage trends
You can control cookies through your browser settings. Disabling cookies may limit certain features.
We do not engage in cross-site behavioral advertising based on your private messages.
8. Data Retention
We retain personal information for as long as necessary to:
- Provide the Services
- Comply with legal obligations
- Resolve disputes
- Prevent fraud
We may retain de-identified or aggregated data indefinitely.
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and data
- Restrict certain processing
- Object to automated decisions
To exercise these rights, contact: support@rizora.com
We may need to verify your identity before processing requests.
10. Security
We implement reasonable technical and organizational safeguards to protect your information.
However, no system is 100% secure. You use Rizora at your own risk.
11. Age Restrictions
Rizora is for users 18 years or older.
We do not knowingly collect information from individuals under 18.
12. Third-Party Links
Rizora may link to third-party services. We are not responsible for their privacy practices.
13. Updates to This Policy
We may update this Privacy Policy periodically. Continued use of Rizora after updates constitutes acceptance of the revised policy.
14. Contact
If you have questions about this Privacy Policy, contact: