Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you and Rizora, Inc., a Delaware corporation ("Rizora," "we," "us," or "our"), governing your access to and use of the Rizora platform, website, and related services (collectively, the "Platform"). By creating an account or using the Platform in any way, you agree to these Terms, our Privacy Policy, and all applicable policies in full. If you do not agree, do not use the Platform.

1. Acceptance & Eligibility

You must be at least 18 years old to use the Platform. By creating an account or using the Platform, you represent that you are 18 or older, that you have the legal capacity to agree to these Terms, and that your account has not been previously suspended or terminated by Rizora. You agree to provide accurate information in connection with your account and may not impersonate any person or create an account on behalf of someone else without authorization. You may not use the Platform if prohibited by applicable law.

2. The Platform

2.1 What Rizora Is

Rizora is a paid messaging platform that allows users to send messages to creators and pay for that interaction using virtual currency ("gems"). Creators set their own availability and are independent professionals operating on the Platform.

2.2 What Rizora Is Not

The Platform is not a dating service, not a social network, and not an adult content platform. Rizora does not provide matchmaking services, romantic facilitation, or any form of adult, explicit, or sexual content. No such use is permitted.

2.3 Creators Are Independent Contractors

Creators who use the Platform are independent contractors, not employees, agents, or partners of Rizora. Rizora does not supervise, direct, or control how creators respond to messages, the content of their replies, or the timing of their responses.

2.4 No Guarantees

Rizora does not guarantee that any creator will respond to your message; the quality, timeliness, or substance of any creator's response; any particular outcome from using the Platform; or that a creator will remain active on the Platform.

Gem purchases are non-refundable regardless of whether you receive a response. See Section 4 for details.

3. Accounts

3.1 Account Security

You are solely responsible for all activity under your account. You agree to notify us immediately at rizorapp@gmail.com if you suspect unauthorized access to or use of your account.

3.2 One Account Per Person

Each person may hold only one account. Creating multiple accounts to circumvent bans, restrictions, gem bonuses, or any Platform policies is prohibited.

3.3 No Account Sharing

You may not share, sell, transfer, or allow others to access your account. Accounts are personal and non-transferable.

3.4 No Impersonation

You may not impersonate any creator, public figure, Rizora employee, or other user.

3.5 Account Termination

We may suspend or terminate your account at any time for violations of these Terms or for any other reason at our sole discretion, with or without notice. Upon termination, any unused gems in your account are forfeited and non-refundable, subject to applicable law.

4. Gems & Payments

4.1 Virtual Currency

Gems are a virtual currency used within the Platform to pay for messages. Gems have no cash value and cannot be redeemed, transferred, or exchanged for real-world currency except through the creator payout system described in Section 5. Rizora may adjust gem pricing or exchange rates at any time with notice posted on the Platform.

4.2 Payment Processing

All payments are processed by a third-party payment processor. Rizora does not store your full payment card details. By completing a gem purchase, you authorize the applicable charge to your payment method.

4.3 Auto-Refill

The Platform includes an auto-refill feature that automatically purchases additional gems on your behalf when your balance falls below a configured threshold. By using the Platform, you acknowledge this feature exists and authorize recurring charges to your payment method if and when you configure it. You may disable auto-refill at any time through your account settings.

4.4 Non-Refundable

All gem purchases are final and non-refundable, except where required by applicable law. Gems are spent at the time a message is transmitted, regardless of whether a creator replies.

4.5 Chargebacks & Disputes

If you initiate a chargeback or payment dispute, Rizora may submit evidence to contest the dispute, including account records, purchase history, interaction logs, and confirmation of your acceptance of these Terms. Initiating a fraudulent chargeback may result in account suspension, a permanent ban, and recovery of amounts owed.

5. Creator Terms

5.1 Independent Contractor Status

Creators who register on the Platform are independent contractors. Nothing in these Terms creates an employment, agency, joint venture, or partnership relationship between a creator and Rizora.

5.2 Creator Obligations

Creators agree to comply with all applicable laws, including tax laws (creators are solely responsible for their own taxes); only post content they have the right to share; comply with Rizora's content policies and Prohibited Conduct rules in Section 6; and not engage in deceptive conduct toward users or misrepresent their identity.

5.3 Creator Earnings

Rizora tracks creator earnings based on paid messages received through the Platform. Rizora retains a platform fee from gross creator earnings (specific percentage displayed in creator account settings). The remaining balance is eligible for payout via Stripe, subject to Stripe's processing fees and minimum payout thresholds.

5.4 Payout Holds

Rizora may place a hold on a creator's pending earnings in the event of a chargeback or payment dispute from a user; suspected fraud or policy violation; or an investigation into prohibited conduct.

Held funds may be forfeited if the underlying transaction is reversed or if the creator is found to have violated these Terms.

5.5 Tax Obligations

Creators are solely responsible for all applicable taxes on their earnings. Rizora may issue required tax forms (e.g., IRS Form 1099) where legally required and will collect applicable tax information from creators accordingly.

6. Prohibited Conduct

6.1 Harmful or Illegal Content

You agree not to use the Platform to threaten, harass, stalk, or intimidate any person; post or transmit content that is defamatory, libelous, or fraudulent; engage in or facilitate any illegal activity; or violate any applicable local, state, national, or international law.

6.2 Adult & Explicit Content

Adult content, nudity, sexually explicit material, and sexual solicitation are strictly prohibited. This prohibition applies to both users and creators.

6.3 Child Safety (CSAM)

Zero tolerance: Child sexual abuse material (CSAM) is absolutely prohibited. Rizora will report any such content to the National Center for Missing & Exploited Children (NCMEC) and cooperate fully with law enforcement. Any user or creator who transmits or solicits CSAM will be permanently banned and reported to the appropriate authorities.

6.4 Fraud & Circumvention

You agree not to engage in chargebacks, payment fraud, or abuse of gem systems; solicit or accept payment outside the Platform to circumvent Rizora's fee structure; attempt to route user-creator interactions off the Platform to avoid fees; or create accounts to collect new-user gem bonuses fraudulently.

6.5 Platform Integrity

You agree not to use automated access, scraping, or data harvesting without written permission; introduce malware, viruses, or malicious code; interfere with the Platform's infrastructure or security; or attempt to reverse-engineer or decompile any part of the Platform.

6.6 Impersonation

You agree not to impersonate Rizora, any creator, celebrity, public figure, or other user.

6.7 Acceptable use & prohibited monetization

These Terms serve as Rizora's Acceptable Use Policy and, together with all policies referenced herein, expressly prohibit using the Platform to monetize content (including through gems, payouts, subscriptions, or any other paid feature) in the following categories:

• Adult content and services: Content that contains nudity or explicit sexual acts (e.g., subscriber-only nude images, adult audio/video live chat).
• Intellectual property or proprietary rights infringement.
• Copyright-infringing content (e.g., leaked music albums).
• Violent extremism: Content that engages in, encourages, promotes, or celebrates unlawful violence or hate speech toward any group based on race, religion, disability, gender, sexual orientation, national origin, or any other immutable characteristic.

Violation of any of the above may result in immediate account termination, forfeiture of gem balance, payout holds for creators, and/or referral to law enforcement.

7. Content & Intellectual Property

7.1 Your Content

You retain ownership of content you submit through the Platform ("Your Content"). By submitting content, you grant Rizora a worldwide, non-exclusive, royalty-free license to store, process, display, reproduce, and moderate Your Content solely as necessary to operate and provide the Platform. This license terminates when your content is deleted from our systems, subject to backup and legal hold periods.

7.2 Rizora's Intellectual Property

All trademarks, service marks, software, designs, and other intellectual property owned by Rizora remain the exclusive property of Rizora. Nothing in these Terms grants you any rights in Rizora's intellectual property other than the limited right to use the Platform as permitted herein.

7.3 Feedback

If you provide feedback, suggestions, or ideas regarding the Platform ("Feedback"), you grant Rizora an irrevocable, perpetual, worldwide, royalty-free license to use and incorporate that Feedback without restriction or compensation to you.

8. DMCA & Copyright

8.1 DMCA Notice

If you believe content on the Platform infringes your copyright, send a written notice to our designated agent containing: (1) a description of the copyrighted work claimed to be infringed; (2) a description of the infringing material and its location on the Platform; (3) your contact information (name, address, phone, email); (4) a statement that you have a good-faith belief that use of the material is not authorized; (5) a statement, under penalty of perjury, that the information is accurate and you are the copyright owner or authorized to act on their behalf; and (6) your physical or electronic signature.

Designated DMCA Agent:

Rizora, Inc.

c/o Legalinc Corporate Services Inc.

131 Continental Dr, Suite 305

Newark, DE 19713

Email: rizorapp@gmail.com

8.2 Counter-Notice

If your content was removed as a result of a DMCA notice and you believe the removal was in error, you may submit a counter-notice to the same designated agent. Your counter-notice must comply with 17 U.S.C. § 512(g)(3).

8.3 Repeat Infringers

Rizora will terminate accounts of users who are determined to be repeat copyright infringers in appropriate circumstances.

9. Moderation & Enforcement

9.1 Content and activity review

We may review activity and content to detect abuse, fraud, prohibited content, and policy violations. These reviews may include message content, usage patterns, and account activity.

9.2 Human Review

In addition, Rizora may conduct human review of flagged content, accounts, or transactions.

9.3 Enforcement Actions

Rizora reserves the right, at its sole discretion, to remove or restrict content that violates these Terms; issue warnings; suspend or permanently terminate accounts; place holds on creator earnings; maintain ban lists and deny access to the Platform; preserve records relevant to ongoing investigations; and cooperate with law enforcement requests.

9.4 No Monitoring Obligation

We are not obligated to monitor all content or communications on the Platform, but reserve the right to do so.

10. Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.

RIZORA DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT ANY DEFECTS WILL BE CORRECTED; THAT THE PLATFORM OR ITS SERVERS ARE FREE OF VIRUSES OR HARMFUL COMPONENTS; OR THAT ANY CREATOR WILL RESPOND TO YOUR MESSAGES OR MEET YOUR EXPECTATIONS.

YOUR USE OF THE PLATFORM IS AT YOUR SOLE RISK.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, RIZORA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, EMOTIONAL DISTRESS, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE PLATFORM.

RIZORA'S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) $100.00 OR (B) THE TOTAL AMOUNTS YOU PAID TO RIZORA IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

12. Indemnification

You agree to indemnify, defend, and hold harmless Rizora and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of or access to the Platform; your violation of these Terms; your violation of any applicable law or third-party rights; Your Content; or any dispute between you and another user or creator.

Rizora reserves the right to assume exclusive control of the defense of any matter subject to indemnification, at your expense. You may not settle any such claim without Rizora's prior written consent.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating formal proceedings, you agree to contact Rizora at rizorapp@gmail.com and attempt to resolve the dispute informally for at least thirty (30) days.

13.2 Binding Arbitration

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Platform shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, except as noted below. The arbitration shall be conducted in Delaware or, at your election, by telephone or video conference.

13.3 Class Action Waiver

YOU AND RIZORA EACH WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS-WIDE ARBITRATION, OR ANY OTHER REPRESENTATIVE PROCEEDING. All disputes must be brought on an individual basis only.

13.4 Opt-Out

You may opt out of the arbitration agreement by emailing rizorapp@gmail.com with the subject line "Arbitration Opt-Out" within thirty (30) days of first accepting these Terms. Opting out does not affect other provisions of these Terms.

13.5 Exceptions

Either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration. Nothing in this Section prevents Rizora from bringing claims in small claims court if eligible.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Subject to the arbitration provisions above, you consent to exclusive jurisdiction and venue in the state and federal courts located in Delaware.

15. Changes to Terms

Rizora may update these Terms at any time. We will post the revised Terms on the Platform with an updated "Last Updated" date. Your continued use of the Platform after the effective date of any update constitutes your acceptance of the revised Terms. If we make material changes, we will provide additional notice (such as an in-app notification or email).

16. Miscellaneous

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Rizora regarding the Platform. Severability: If any provision of these Terms is found unenforceable, the remaining provisions remain in full force. No Waiver: Rizora's failure to enforce any right or provision is not a waiver of that right. Assignment: You may not assign your rights under these Terms. Rizora may assign its rights without restriction. Force Majeure: Rizora is not liable for failure to perform due to causes beyond its reasonable control.

17. California Consumer Notice

Under California Civil Code § 1789.3, California users are entitled to the following disclosure: The complaint assistance unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

Contact

Rizora, Inc.

Email: rizorapp@gmail.com (including DMCA and copyright matters)

Registered Agent: Legalinc Corporate Services Inc., 131 Continental Dr, Suite 305, Newark, DE 19713